Shipment and Delivery
- Wair™ shipping and delivery is free.
- Our products are shipped from our international warehouse. Door-to-door courier delivery takes between 7 to 10 working days after successful payment has been received. Delivery does not include processing time. In some cases, where products are custom made, it may or may not take 2 – 3 days longer.
- Your order will be delivered by The Courier Guy.
- Orders will only be processed once payment has been cleared. Once cleared please allow 24 hours processing time. Orders will be processed on Mondays to Saturdays, not Sundays or public holidays.
- Delivery takes place from Monday to Friday.
- Orders with incorrect delivery or billing information will be delayed. Wair™ cannot take responsibility for returned packages with incorrect addresses or billing information. In such case the customer will be responsible for any additional fees and/or courier fees for another delivery attempt.
- In the case of a returned delivery after several attempts from the courier, the customer is responsible for any and all additional fees incurred for another delivery attempt. Wair™ cannot take responsibility for the courier that cannot get hold of a recipient of an order after trying several times on the telephone number provided. In such case the customer will be responsible for any additional fees and/or courier fees for another delivery attempt.